Shipping

Order Confirmation

When you place an order with Dog Heaven Co. a confirmation email will be sent straight to your inbox. You will receive automatic updates on your order(s) as well as a tracking number once shipped (allow 2-3 days to process).

If you do not receive this confirmation email please contact us: info@dogheaven.co

Insured Shipping

All orders qualify for insured shipping. Additional fees may apply for countries outside the US, UK, CA, AUS.

Bowsers brand products are made to order from US fabrics and ship only to the continental USA. Extra shipping charges for this product line apply, and will be shown at checkout.

**Please consider that special seasons and/or situations may cause a delay in shipping times.**

Please allow 10-20+ days for orders. If item(s) can be delivered in less amount of days, it will be noted on the product page. 

Our Promise

Every customer gets a 30-day money-back guarantee with every purchase. When you're not happy, we're not happy and we'll happily refund you your money and make it up to you. Refund policy details available here.

For any questions or inquires, feel free to contact us. We want to hear from you.

Info@dogheaven.co