Shipping

Order Confirmation

When you place an order with Dog Heaven Co. a confirmation email will be sent straight to your inbox. You will receive automatic updates on your order(s) as well as a tracking number once shipped (allow 2-3 days to process).

If you do not receive this confirmation email please contact us: info@dogheaven.co

Free Insured Shipping

All orders will receive free insured shipping. Additional fees may apply for countries outside the US, UK, CA, AUS.

**Please consider that special seasons and/or situations may cause a delay in shipping times.**

Please allow 10-20+ days for orders. If item(s) can be delivered in less amount of days, it will be noted on the product page. 

Our Promise

Every customer gets a 30-day money-back guarantee with every purchase. When you're not happy, we're not happy and we'll happily refund you your money and make it up to you. Refund policy details available here.

For any questions or inquires, feel free to contact us. We want to hear from you.

Info@dogheaven.co